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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dragon Izu

August 26, 2026

5  out of  5
rating by Dragon Izu
"Thank you for the 59.98 Money Check that you guys gave me 2 days ago, I appreciate it! I already deposited it then it kinda helped me save enough money to buy some stuff."
We responded:
"Glad the dividend $$$ came in handy! Thanks for the review!"
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Marjorie Dean

August 26, 2026

5  out of  5
rating by Marjorie Dean
"Everyone is very helpful. Great team."
We responded:
"Thanks Marjorie! We appreciate your business!"
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carol hummert

August 26, 2026

5  out of  5
rating by carol hummert
"I have been a customer at this State Farm agency for over 50 years and would never switch. They are always helpful and trustworthy. Always have my back"
We responded:
"Thanks Carol! We’re happy to have been your Illinois insurance agent, as well as your Missouri insurance agent! We appreciate your business!"
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David Hagen

August 25, 2026

5  out of  5
rating by David Hagen
"Steve Klostermann and his team have always gone above and beyond to answer my questions and make sure I have the coverage I need. If you're looking for an insurance agent you can trust, you can't go wrong with Steve and his team!"
We responded:
"Thanks Dave! We’re always happy to help! Thanks for the kind words!!"
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KURT HECKERT

August 21, 2026

5  out of  5
rating by KURT HECKERT
"I’ve had great service at Klostermann State Farm."
We responded:
"Thanks Kurt! The Klostermann State Farm Agency (Breese, IL) appreciates your business!"
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Dalen Kerwin

August 19, 2026

5  out of  5
rating by Dalen Kerwin
"had a great experience with State Farm, especially with their employee Leshawn. Leshawn was extremely helpful throughout the process and made making changes to my policy quick and easy. He took the time to explain everything clearly, answered all my questions, and made sure I was taken care of. I really appreciate the excellent customer service and would definitely recommend State Farm to anyone looking for an insurance company that genuinely cares about their customers!"
We responded:
"Thanks! LeShawn is a valuable asset to our agency team; we’re glad he helped you out!"
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TheUltimateJoker26

August 19, 2026

5  out of  5
rating by TheUltimateJoker26
"Great staff. Would highly recommended asking for LeShawn!"
We responded:
"Thanks! LeShawn is a fantastic member of the Klostermann Agency Team!"
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Amanda Gammon

August 17, 2026

5  out of  5
rating by Amanda Gammon
"I have been with Steve for several years and have always received the best service. As most, have shopped around to compare and always stay with him. Thank you, Steve and staff."
We responded:
"Thanks Amanda! We appreciate your review, and the Klostermann State Farm Agency appreciates your business!"
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Bee

August 17, 2026

5  out of  5
rating by Bee
"Huge help when my dads house was messed up due to low hanging wires. They got him help and what he needed quick and easy..."
We responded:
"Thanks Bee! I’m glad we could help him!"
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Zachary

August 14, 2026

5  out of  5
rating by Zachary
"Last year of June my beautiful wife of 35years sadly passed. The pain of losing her chipped away at what little was left of my heart, and left an even deeper heartbreaking scar on our grandchilderen. With all of the bills from her passing starting to pile into an uncontrollable burden i had to leave our former insurance provider because it felt like they were squeezing every last dollar i had..making day by day living feel like an impossible hurdle to climb over..last week i called and was happily greeted by a man by the name sam i believe(im sorry if i got the name wrong im very hard of hearing). He gladly guided me through setting up with them and showed me that i would be saving HUNDREDS of dollars monthly by switching. Not only did that young man do an amazing job. He also helped a broken hearted old man feel a sliver bliss once again in my life. Thank you. I truly mean it. You have helped me immensely in my life."
We responded:
"Wow, thank you for sharing that Zachary. Sam is a valued team member at our agency, and I’m glad he was able to help you out during such a trying time. "
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Noah Mince

August 13, 2026

5  out of  5
rating by Noah Mince
"Helped with any questions i had. Helped get bill lowered. Sam is the man!"
We responded:
"Glad we could help, Noah! Thanks!"
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Anthony Burtis

August 13, 2026

5  out of  5
rating by Anthony Burtis
"Steve Klostermann & office team have always help full & nice for over 10 yrs, he should run for president of the USA, thanks, A C Burtis"
We responded:
"Thanks Anthony. I’ll stick with providing insurance service and leave political service to others. LOL! We appreciate your business… and your review! "
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Kathy Pingsterhaus

August 7, 2026

5  out of  5
rating by Kathy Pingsterhaus
"The staff is very knowledgeable. They are very helpful in answering any questions that I may have."
We responded:
"Thanks Kathy! The Klostermann Agency takes pride in its knowledge, availability, and approachability. We appreciate your business!"
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Travis Dieckmann

February 11, 2026

5  out of  5
rating by Travis Dieckmann
"Very friendly and helpful people they take time and explain any questions you may have."
We responded:
"Thank you Travis! The Klostermann Agency appreciates your business! "
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Michael Harrison

February 10, 2026

5  out of  5
rating by Michael Harrison
"They Always go out of there way to take care of us needy people. Lol but anyways great working with all of there staff."
We responded:
"Thanks Michael. We appreciate your business as well as your kind review. We look forward to assisting you with any insurance-related questions or issues in the future. "
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Chris Hilmes

January 21, 2026

5  out of  5
rating by Chris Hilmes
"When another insurance company dropped the ball Steve and his team jumped in and got us all squared away."
We responded:
"Thanks Chris! The Klostermann Agency appreciates your business!"
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Nick Carver

December 15, 2025

5  out of  5
rating by Nick Carver
"Great people to work with and a great rate."
We responded:
"Thanks Nick! We’re happy to offer great rates on auto insurance to all our valued customers."
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Katie Blue

December 8, 2025

5  out of  5
rating by Katie Blue
"Working with Steve Kloesterman has been an absolute blessing. He is incredibly dependable and consistently goes out of his way to be available in any situation. Whether we have a quick question or a bigger concern, Steve always takes the time to talk with us and explain everything clearly, no matter how long it takes.

What truly sets Steve apart is how personable and genuinely helpful he is. He knows his stuff inside and out, and you can feel that he’s here for us—not the other way around. Every interaction starts with a warm smile, a firm handshake, and him greeting us by name, which says a lot about the kind of service he provides.

Steve’s dedication, professionalism, and caring attitude make him an outstanding agent. We’re grateful to have him in our corner and highly recommend him to anyone looking for someone they can truly count on."
We responded:
"Wow! Thanks Katie! My team and I truly appreciate your kind review! "
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Jan Howard

November 17, 2025

5  out of  5
rating by Jan Howard
"You guys do great work and i like working with you"
We responded:
"Thanks Jan! The Klostermann State Farm agency team always strives to deliver excellent service, and we sincerely appreciate your business! "
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Maureen W

June 30, 2025

5  out of  5
rating by Maureen W
"Great agent - Steve is very thorough and explains everything well. In addition, the office staff is great. I was at the DMV and forgot my insurance information; Terra Lynn Tebbe saved the day by emailing my insurance card before my name was called to renew my plates."
We responded:
"Thanks Maureen! I’m glad Team Member Terra was able to help you out. THANK YOU for your business!"
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David Whipple

June 26, 2025

5  out of  5
rating by David Whipple
"Thank You so much for all you have done for me though out the years Steve Klostermann ! And thanks for helping me today Terra!
You guys are amazing!"
We responded:
"Thanks for the review Dave! And thanks for letting us serve your insurance needs for these past many years. "
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Edie R

June 23, 2025

5  out of  5
rating by Edie R
"Quickly responds to phone calls and emails. Everyone in the office excellent customer service."
We responded:
"Thank you Edie! The Klostermann State Farm Agency sincerely appreciates your kind words. "
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Abby King

May 2, 2025

5  out of  5
rating by Abby King
"Chelsea was great and helped me save some money!!"
We responded:
"Thanks for the feedback Abby! We agree, Chelsea is a fantastic team member here at the Klostermann State Farm agency! "
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Ina Knox-Ewing

April 17, 2025

5  out of  5
rating by Ina Knox-Ewing
"Thank you Mr. Andrews for all of your help with the transfer of my account to the Breese office.Your patience and advice was a GOD send! 😃"
We responded:
"Thanks Ina! We agree, LeShawn is a great team member here at the Breese State Farm agency!"
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Karen Gulley

April 17, 2025

5  out of  5
rating by Karen Gulley
"We have never had any negative issues with State Farm. Claims are handled very quickly, and fairly. Terra, that works in the office, is a delight to work with. She is very nice, and efficient too. She is very knowledgeable, and takes good care of us. She is definitely my go to person where insurance is concerned."
We responded:
"Thank you Karen! We agree, Terra is a fantastic team member here at the Klostermann State Farm Agency in Breese!"